Terms of Service
Everything on our site logos, audio files, video files and information shall not be duplicated in any way or form unless agreed upon by The JT Hayden Band. All information pertaining to this website are trademarked and copyrighted under the United States library of congress. Any violations or misuse of our products and or services are against the law and are subject to prosecution under these laws and regulations.
We will not sell or share any of your personal information that is provided on our web site. The information that we gather is only used to send our users updates on products and services we offer through emails to our subscribers and can be canceled at any time. We do not retain your credit card information at purchase and all purchases are offered through our secure check out. Once an item is purchased through our site your name and address is collected to ensure your order will arrive at desired location as expected. In the event that you feel your information has been violated under these terms and conditions please notify us immediately!
We use a third party print provider for all of our JT Hayden Band merchandise to ensure a hassle free experience for both our customers and our company. In the event that you are not satisfied with any of our products provided, please notify us vie email or customer service number (419) 904-5367 Mon - Fri 8am - 5pm Eastern standard time. We ask our customers to provide us with a photo of the merchandise so that we can inform our print provider of any unsatisfactory conditions of an item. If we find that the item of purchase is not as specified on our store we will offer a full refund for the item minus shipping and handling fees. You must contact us within thirty days of your purchase to receive a refund.
Booking & Pricing Plans:
All bookings and pricing plan packages are for bookings no more than a 60 mile radius from our home location of Toledo OH and are subject to approval. We also will require an additional performance contract that must be signed and approved by the customer and the JT Hayden Band. We do provide our services outside of Toledo by contacting our bookings department via email or by calling (419) 904-5367 Mon - Fri 8am - 5pm eastern standard time. In the event that a show must be canceled we will either reschedule or a portion or all money may be refunded. More information and details will be listed on the performance agreement contract as specified above.